An anniversary passes--without fanfare

It wasn't on my list of Things to Do, so I missed it. 1-800-Flowers didn't send me a reminder message so that I could get something to commemorate the occasion. To be honest, it didn't even register on my radar until I started looking at old blog posts.
This is (more or less) the three-year anniversary of Coach's exit from the market. Remember? Nothing before or since caused as much speculation, gossip, or conjecture. Livelihoods were altered--some significantly. Program participants were denied a market-leading brand. The Rumor Mill overloaded.
So, three years on (I just love the sound of that phrase--yet another example of how the Brits' version of the language is more robust than ours), where are we? Let's see:
- The market didn't implode. Many thought Coach was just the first, that many more upscale brands concerned about their distribution would exit. Didn't happen.
- Nobody replaced them. Nobody really thought Coach COULD be replaced, and time proved it. Not D&B, not Kate Spade, not anybody. Program developers just found something else to offer.
- Coach reps didn't go out of business. Not to say they weren't impacted, some severely, but reps, like customers, sold more iPods or whatever else was in the bag.
- Coach didn't come crawling back. The Vegas line on Coach's return was three years--those who believed that said they'd find out they liked that incremental revenue and would re-enter the market. Well, the Over is in. And there's no sign anywhere that they're returning.
But in the end it was a single decision made by a single company based on circumstances unique to that entity. It wasn't the harbinger of doom, not the first of several men on horseback, not the beginning of the end. Just a corporate decision that impacted 2.5% of a publicly-held company's sales (according to Coach's CEO).
We survived. We even thrived, at least until the Great Recession and grandstanding legislators turned Corporate Recognition into The Great Satan. Who knows--perhaps 2008 would have dealt a death blow to Coach's business given that "bling" was "out" last year.
Anyway, I need to put it on my calendar for next year. Such a Momentous Event deserves to be remembered...
Pete


1 Comments:
Whatever. Coach just doesn't know they're still in the market (or are turning a blind eye).
Coach insists that they are no longer playing in the corporate/special markets space....yet Casino flyers from Las Vegas continue to promote events where guests can come in to pick up their free Coach bag. A local jeweler in Michigan is having "Cash & Coach" days (advertised on TV) where you bring in your gold and pick out a free Coach bag. And let's not forget the times I've walked into Costco to see a table full of Coach bags next to the hose reels.
Coach was over-protective of their brand in the corporate channel - to the point where legitimate brand-appropriate programs were not approved (we wouldn't have even THOUGHT of trying to get the above examples through), yet they failed to enforce their policies in other channels. The only thing worse than Coach's service was their attitude.
We have, in fact, replaced many of those programs with Dooney and Michael Kors and frankly - I don't miss them.
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